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Privacy Policy

BROCHU WALKER is dedicated to upholding your privacy as a user of the Site. Information that is necessary to place an order, join our mailing list, enter a contest, suggestions (whether solicited or unsolicited), fill out a retail information card or any other submissions given or sent to us are and shall be the sole property of BROCHU WALKER. BROCHU WALKER collects your information only to improve your experience and allow BROCHU WALKER to communicate with you regarding BROCHU WALKER services and products. At this time, BROCHU WALKER does not sell your personal information to third parties.

We shall from time to time share pertinent information with third parties that provide services on our behalf or with whom we have partnered to oversee a particular product or service. For example, sharing such information with our partner UPS or the USPS, so that they may deliver your order. If you have questions or comments about our policies, feel free to send us an email at Care@BrochuWalker.com.

We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please click the “unsubscribe” button on the bottom of our emails.

Notwithstanding anything stated above, BROCHU WALKER has recently launched a program in connection with its Facebook page where users will provide their email and possibly other identifying information in connection with a new social media platform designed to bring users to our website. At this time, such personally identifying information will be used by BROCHU WALKER for internal marketing and other internal purposes and not shared with any other party.

User Information

When you register an account on our site, make a purchase on our site or from one of our retail stores, you may be asked to provide certain details including, but not limited to, your name, address and your e-mail address. By subscribing to our mailing list or filling out a retail information card, you will be able to receive information regarding promotions, events, sample sales, and more information about BROCHU WALKER products. We will not sell or share your personal information to a third party. You can unsubscribe at any time by clicking the Unsubscribe button on the Site or by sending a request to unsubscribe to our offices via email at CS@BrochuWalker.com. Other than personally identifiable information which is subject to this web site's privacy policy, any material including, but not limited to, information, suggestions, concepts, questions, comments and other communication you transmit or post to this web site in any manner is and will be considered non-confidential and non-proprietary. BROCHU WALKER can utilize such information for any purpose whatsoever without limitation. We have no obligations to use, return, review, or respond to any user communications. We retain the right to remove any or all user communication that BROCHU WALKER deems inappropriate or unacceptable.

How we share your information

The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information may also be shared with other marketers to bring you offers of interest. If you prefer not to share your name and address with other marketers, please email us at care@brochuwalker.com.

When We Share Information with Third Parties

Our Service Providers

We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Our Select Partners

From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. This section does not apply to mobile phone numbers and opt in consent information collected for SMS text programs. Alps + Meters. may also collect mobile phone numbers for other purposes which are subject to this section.

Advertising and Online Tracking

We allow third-party companies to serve ads and/or collect certain information when you visit our web sites. These companies may use information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) collected during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of interest to you. These companies may also tie identifiers associated with a particular browser or device to identifiers associated with other browsers or devices used by the same user or household (e.g., a device identifier associated with a user’s computer may be tied to the device identifiers of that user’s tablet and phone) in order to measure and target advertisements tailored to user interests across their devices and to send personalized marketing communications. These companies typically use a cookie or third party web beacon to collect this information. Our systems do not recognize "Do Not Track" signals, but several of these third party companies who utilize these cookies or beacons on our web sites enable you to opt out of this behavioral advertising. To learn more or opt out from these companies you can visit http://www.networkadvertising.org/choices and www.aboutads.info/choices/. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the "Opting Out of Marketing and Transfers" section of this Privacy Policy.

Opting Out Of Marketing And Transfers; Updating Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know. In the U.S., you can call us at 1-866-703-5095 or send us an email to care@brochuwalker.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. If you like, you may use one of the following statements in your message to us:

  • I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.
  • I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.
  • I prefer not to have my contact information provided to third parties for their marketing purposes.

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.

Please note that any requests to remove or update your contact information may take up to five days for your email request and 6-8 weeks to process your postal mail request.

We may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us. We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.

California Customer Privacy Rights

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ( “CCPA Rights”). This section describes those rights and how you can exercise them with Alps + Meters.

CCPA Rights Requests

You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months.

You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

  • Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
  • Security: to detect data security incidents
  • Error Correction: to debug or repair any errors
  • Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
  • Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services).

In order to verify your identity, you will need to provide at least three of the following pieces of your information: name, telephone number, e-mail address, mailing address, and last transaction amount. We will match this information to the information on our systems. For an online request to delete, we will also send you a second verification to confirm that you want your information to be deleted. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information. We will maintain a record of your request to know or request to delete.

Do Not Sell My Personal Information

Personal Information that We Sell

We may “sell” (as sell is defined in CCPA) the following categories of personal information:

  • Identifiers
  • Characteristics of protected classifications under California and federal law;
  • Internet/electronic activity;
  • Commercial information; and
  • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, preferences, behavior and attitudes.

We “sell” your personal information to Select Partners and to digital advertising networks. We do not knowingly sell the personal information of minors under the age of 16.

Right to Opt Out of Sale

California residents have the right to opt out of the sale of your personal information to third parties, as “sale” is defined under CCPA.

To submit a request to opt out of the sale of your personal information, please email care@brochuwalker.com or call 1-866-703-5095. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.

We participate in digital advertising networks to deliver advertising that is tailored to your interests. The participation in certain ad networks can constitute a “sale” of personal information under CCPA. In order to opt out of this activity, please visit optout.aboutads.info and optout.networkadvertising.org.

Updated 3.18.21